In order to process your claim you must first complete a warranty claim form.
Bombtrack Bicycle Co.
Bombtrack Bicycle Company warranties the replacement of original Bombtrack Bicycle Company products due to defects in material and/or workmanship according to the following conditions:
Duration of the warranty
Frame: 3 years
Fork: 2 years
Parts, Paint, Decals: 1 year
This warranty is valid to the original purchaser only and not transferable to other persons! Proof of purchase is required to validate protection under this limited warranty.
Warranty does not cover:
- Normal wear and tear (as with bicycles, riding will cause certain deterioration).
- Improper assembly.
- Inappropriate follow-up maintenance (see 2.).
- Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold.
- Damage or failure caused by accident, misuse, abuse, or neglect.
- Labor charges for part replacement or changeover.
Claims must be sent through an authorized dealer or ourselves (Shifty). This warranty is limited to replacing the defective part without charge and the company shall in no event be responsible for consequential or special damages and personal injury.
Note: If the Bombtrack Bicycle Company product is used in any competitive event, the user assumes the risk of any personal injuries, damage to or failure of Bombtrack Bicycle Company bikes and any other losses. This warranty is expressly in lieu of any other warranties. Any implied warranty, including any warranty of merchantability of fitness, shall be limited in duration to the duration of the express warranty set forth herein. This warranty gives you specific legal rights and you may also have other rights, which vary from country to country.
Warranty terms may also differ from country to country: To get reliable information, please contact us.